GolfRSA announces nationwide Training Program

GolfRSA Training Program launched, powered by CMASA and funded by the Department of Sports, Arts and Culture

5 July 2021 – GolfRSA is excited to announce the nationwide launch of our GolfRSA Training Program.

“We are really excited to launch the nationwide training program, supported by funding from the Department of Sports, Arts and Culture, and powered by The Club Management Association of Southern Africa (CMASA),” said GolfRSA Chief Executive Officer Grant Hepburn.

“At our request, the Department of Sports, Arts and Culture (DSAC) had granted us funding of R900 000 to spend on the GolfRSA Training Program over the next three years and we are grateful to DSAC for supporting our desire to invest in employees in the golf industry at all levels across South Africa.

“Through upskilling, we aim to offer employees the opportunity to develop new abilities and we are delighted to partner with CMASA, who will drive this initiative on behalf of GolfRSA.”

CMASA is the representative body for the Recreation and Sports Club sector in South Africa and is committed to ongoing professional development for Management and Staff in the club sector.

“With 85% of CMASA members being golf clubs, through CMASA’s Education offerings we will ensure our clubs’ training and education needs are met,” Hepburn said.

“In addition to free enrolment in the GolfRSA Training Program, all golf clubs will also have access to CMASA’s basic compliance information, whether it be advice on retrenchment, applying for TERS, and more.”

The following subjects will be covered at various training sessions over the next three years:
Personal development and life skills, including personal finance
Health and Safety
Food & Beverage training
Reception training
Golf Club compliance with legislation, i.e., health and safety, environment, human resources
The foundations of hospitality, understanding the relationships in hospitality
Emotional intelligence: unpacking the six human needs in leadership and management
Business principles
R&A Level 1 course
The indispensable employee – understanding what “value” to a company looks like in the new world
Waiter excellence and the ingredients of a first-class waiter
Greenkeeping skills
Resilient leadership
Member marketing and customer care
Club finance
Manager in Development (MID) Certificates in Club management, club Operations and Club leadership

“We strongly believe that this joint initiative between GolfRSA and CMASA is aligned with the mission of Government to harness socio-economic contributions to ensure a better life for all South Africans.

“We are excited to launch the first two modules of the GolfRSA Training Program – Waitron Training and Caddie Training – this July and we urge all golf clubs to embrace this opportunity and to join us in taking responsibility to re-shape the future of the industry post lockdown.”

The dates for the first two modules will be finalised at the end of the current adjusted Alert Level 4 Lockdown deadline and the dates and procedure to register via the CMASA website portal will be communicated to the clubs. In the meantime, clubs can pre-register or send enquiries to CMASA: